We want to make sure your day runs as smoothly as possible – and not just through all those twists and turns. Check out all the facilities on offer Please click here for Park Regulations.

Wheelchair and Children's Buggy Hire

  • Wheelchairs and Children’s buggies are available from our wheelchair and buggy hire station at the main gate on a first come, first serve basis. Please note that a hire charge of £6 applies and a cash deposit of £10 is required per wheelchair / buggy. 
  • Pre-booking is advised as all rentals are on a first come - first served basis. You can pre-book by calling 0844 472 1960 (all pre-bookings must be paid in advance by card).

Nursing Mums & Baby Changing

  • Nursing Mothers and Baby Changing facilities are located in Thomas Land (which has a private cubicle available for nursing mothers), the Cafeteria, opposite the Rainforest Pizza Café and opposite the Cedar fish and chips.
  • Baby changing facilities can be found in all of our toilet facilities.
  • Nappies and other essential baby care items can be purchased from the Toy Shop which is conveniently located in the centre of the park.

Medical Centre

  • Manned by qualified staff which is located in the centre of the park. Situated next to the 4D Cinema in Central Plaza.

Lost Property

  • Misplaced your property? It may have already been handed in to Guest Services so be sure to check.

Disabled Access

  • Guests who may require further assistance, please contact our Guest Services department prior to your visit to see how we can help you get the most out of your visit.
  • Please click here for our Access guide.

Personal Belonging Storage

  • We strongly recommend you use our storage facility as loose items cannot be taken onto the rides. These are charged lockers situated beside Emily's Play Area.
  Small Medium Large
2 Hours £1 £1.50 £2.00
2-4 Hours £1.50 £2.50 £3.50
All Day £2.50 £4.00 £6.00


Cash points

  • We have cash points located in Guest Services, the Thomas Land shop, First and Last Coffee stop and by the Cafeteria. These cash points will charge £1.85  for each transaction.



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  • Where to stay
  • Special needs guide
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Schools & groups
M6 Toll