Drayton Manor Hotel is proud to announce that it is a recipient of the TripAdvisor® Certificate of Excellence. The hotel, which will be celebrating its fifth anniversary this year, has been awarded with this recognition based on consistently great reviews that it earned on the travel website.
Now in its sixth year, the TripAdvisor® Certificate of Excellence celebrates hospitality businesses that have received great traveller reviews on TripAdvisor over the past year. These include accommodations, eateries and attractions located all over the world that have continually delivered quality customer experience. Set on 280 acres within Drayton Manor Park, the vibrant and contemporary Drayton Manor Hotel opened in the summer of 2011, offering 150 rooms that include family rooms, executive rooms and presidential rooms.
Beyond that, the hotel’s Parklands and Carousel Bar in-house restaurants offer visitors unique dining experiences while its hospitality facilities are able to cater for both corporate and private functions. Additionally, the hotel is also an idyllic wedding facility that could host up to 400 guests. One of the hotel’s selling points is its highly popular Thomas & Friends™ themed bedrooms. Guests staying in the Thomas & Friends™ rooms can also upgrade to a Character Breakfast with one of the Thomas Land characters, providing families with an immersive magical experience that matches Thomas Land™ at Drayton Manor Park.
Ultimately, its strategic location, comprehensive facilities and competitive stay and play packages that include hotel stay and theme park access, provides visitors with even more reason to enjoy a family day out at the park.
“We are honoured to be recognised by a highly reputable travel brand like TripAdvisor. At Drayton Manor, we have always strived to inject a sense of wonder and adventure to every family that walk through our doors. Beyond providing exciting facilities like Thomas Land and Thomas-themed rooms to reflect this, we believe in investing in our people to ensure that high service standards go hand-in-hand with our visitors’ magical experience,” said William Bryan, Managing Director, Drayton Manor Park.
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers. This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.