Important Announcement

It is with a very heavy heart that we have to announce that this year’s Magical Christmas event won't go ahead.

With the uncertainty surrounding the lockdown period, the possible tier system coming into place following this, and the time in which we have to deliver our award winning product, we wouldn’t be able to offer our guests the experience they all know and love.

This decision has not been taken lightly; we're just as disappointed as you are that we cannot open our gates. For the past 12 years we have celebrated Christmas with you all, and sadly this year we're unable to.

Our team will contact guests with ticket and hotel bookings for Magical Christmas to discuss their options. Phone lines will be closed to allow us to manage this effectively, but if you wish to contact us, send us an email at or direct message on social media and we will come back to you.

We wish all our guests a very merry and safe Christmas and look forward to welcoming you back in 2021.