Is your passion to look after others?
Is ensuring customer satisfaction at the top of your list?
We are looking for a Receptionist to join the hotel team in ensuring our guests get the best experience during their time at Drayton Manor.
What will you do?
You will engage with guests from the moment they arrive to the moment they leave. From checking them in and out, to giving out information, assisting with queries and questions as well as resolving guest complaints. You will often be the first point of contact for guests and need to take decisive action to address issues.
What are we looking for?
Someone who is naturally engaging and builds rapport with others. You need to be computer literate. You will be confident in working independently and using your own initiative. Strong written and verbal communication are essential as is a desire to take ownership for addressing guest concerns.
Zero Hour Contract
This position will typically cover 5 days a week depending on the needs of the business, with a flexible availability to weekends and bank holidays.
Previous applicants need not apply