Are you looking for the next step in your career, do you want to progress in the hotel/hospitality industry but are looking for a more exciting environment – then Drayton Manor Hotel (4*), located in the Midlands premier family theme park is it!
We are looking for an energetic and vibrant experienced Team Leader to join the team supporting our 4* hotels’ beverage service providing our 150 roomed hotel guests with full beverage service, from serving the first drink of the day to get their day started right through to late night drinks service in the restaurant and brasserie. This is a great opportunity for someone who is passionate about guest experience (as well as drinks…) to gain a wealth of experience in a busy 250+ cover restaurant, hotel lounge and brasserie.
A hands-on Team Leader, you will have a great drive for service standards, ensuring the first coffee of the morning is as good as the last night cap of the day! You will need to lead by example, developing skills and knowledge within your team ensuring that exemplary levels of product standard and service are consistent – day in, day out.
Our successful candidate will confidently be able to demonstrate:
• Strong operational skills in Bar service at 4*service level
• Experience of cellar management and stock control
• The ability to organise others to achieve the best throughout service – mentoring the team to deliver consistent product standards and first-class customer service
• A Pro-active and motivated infectious attitude
• A passion for exceeding customer’s expectations
• Being able to plan to ensure all duties, including close downs and openings are completed to company standards.
• Excellent communication skills
Salary: £19,400 per annum plus excellent benefits - free theme park ticket allocation, Employee Assistance Programme, Free onsite car parking, meals on duty, uniform provided.