IT Support Technicians

Salary: £27k plus excellent benefits

Drayton Manor Park, the Midlands premier family theme park have two vacancies for IT Support Technicians. This role will be working within a small dynamic IT Team with the primary focus of the role on operational support and maintenance, installation of business hardware, systems and applications. A broad knowledge of most applications and systems would be highly beneficial as you will be contacted about a variety of IT issues. You will need to have experience of IT support, the knowledge of when to escalate issues and the flexibility to work on your own initiative as well as part of a team.


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Skills/Experience required;

Proven IT Support experience in a business environment
Detailed working knowledge of backup technologies and recovery processes (Veeam)
Anti-virus solutions (Trend)
Virtualisation Platforms/VMware (ESX, Hyper-V)
Experience of Remote Management of Server hardware
Microsoft Server 2012/2016/2019
Microsoft Office 365
Microsoft Windows 8/10
Desktop Hardware and Software
Active Directory
Networking including Wan, Lan, Vlan
Experience of Wireless technologies
VoIP Systems (3CX)
Epos Systems

The ideal candidate will demonstrate-

-Excellent communication skills are a must along with strong interpersonal skills
- Work as part of a team and be flexible in the working hours to meet work demands
- An ability to identify, develop, track and manage business requirements
- Experience working in a team-oriented, collaborative environment
- Ability to prioritise tasks within a changing environment
- Experience with SQL Scripts would be desirable

Deadline: 24 Feb 2020. 17:00