Important Information for Annual Passholders

23/03/2026

Following feedback over the last 12 months we’re making some changes to improve your Annual Pass experience.

Ticket System Update

We’ve introduced a brand-new ticketing system to make your experience even better. Don’t worry, your existing Annual Pass won’t change, and you can continue using it until it’s time to renew.

Pre-Book Now Required

To help us plan for the best possible experience for all guests, letting us know you’ll be coming is really appreciated. Booking is quick and easy: simply reserve your date online using your Annual Pass details and bring your pass with you on the day.

You can book right up to the day of your visit, giving you plenty of flexibility. Plus, you can make multiple bookings, so you can plan ahead and make sure you don’t miss out on any of our epic events!

Diamond Passholders can pre-book using the Gold Annual Pass link and Platinum Passholders can pre-book using the Ultimate Annual Pass link.

You can pre-book your visit here.

Friends & Family Tickets

From 23rd March, all Annual Passholders’ Friends & Family ticket allocations have been reset. This means you now have 20 tickets available, regardless of any you may have used previously.

Full instructions on how to book your Friends & Family tickets can be found here.

Essential Companion Passes

If you have are an existing Essential Companion Passholder, you will be issued a new pass on your next visit to the park. Simply head to the ticket office with your current Essential Companion Pass and Nimbus Access Card displaying the +1 symbol and we will sort this for you.