COVID-19 – GUEST INFORMATION

Important information:

This has not been an easy decision to make and we appreciate all the support from guests, employees and suppliers that are also feeling the impact of this Worldwide situation.

A message from our Managing Director, William Bryan

“This isn’t a decision we have taken lightly, especially as 2020 is our 70th anniversary year, but one we had to make in light of COVID-19 and the Government’s social distancing policies.

“As a family business, the health and wellbeing of our guests and staff remain a priority. We need to not only allow staff and their families to self-isolate if necessary, but also protect the future of the park financially”

 “These are difficult times for everyone.  We thank all of our customers for their support over the past 70 years and look forward to welcoming people back to Drayton Manor Park later in 2020.”

WHAT HAPPENS NOW?

Due to call volumes expected, we are not taking incoming calls at this time.

If you do wish to contact us, please use enquiries@draytonmanor.co.uk and one of the team will call you back, or respond to your query.

Day Tickets

If you have booked park tickets for a visit, your ticket will be valid when we reopen.  More details will be announced in due course.

Ultimate Pass / Season Pass

We are offering our loyal passholders an extension for the period of time that the park has closed. When the park re-opens, you will be able to use your passes as normal and the extension of time will be automatically applied. If you have any queries, please contact us on enquiries@draytonmanor.co.uk.

Hotel Stays

A member of our team will be in contact with you to discuss your reservation and calls will be prioritised based upon your arrival date. We thank you for your patience and understanding at this time.

Event bookings

A member of our team will be in contact with you to discuss your future event and will be prioritised based upon your event date. We are here to help and will work with our guests to manage bookings and expectations. We thank you for your patience and understanding at this time.

Third party tickets

If you have purchased through a third-party provider, please contact them directly to discuss your options.

School bookings

Our Education team will be in contact with you to reschedule your current booking

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​To view our terms and conditions, please click here.

​To view our park regulations, please click here.