We want to make sure your day runs as smoothly as possible and not just through all those twists and turns. Check out all the facilities we have to offer.
Wheelchair and Children's Buggy Hire
Wheelchairs and children’s buggies are available from our wheelchair and buggy hire station at the main entrance on a first come, first serve basis. Please note that a hire charge of £10 applies and a cash deposit of £10 is required per wheelchair/buggy. Pre-booking is advised as all rentals are on a first come - first served basis. You can pre-book by calling 0844 472 1950*. (all pre-bookings must be paid in advance by card).
Nursing Mums and Baby Changing
Nursing Mothers and Baby Changing facilities are located in Thomas Land (which has a private cubicle available for nursing mothers), The Grill Inn, opposite the Safari Pizza and Pasta and by Accelerator. Baby changing facilities can be found in all of our toilet facilities. Nappies and other essential baby care items can be purchased from the Toy Shop which is conveniently located in the centre of the park.
- Baby food can be purchased from Teashop, Knapford Station Café, First and Last coffee stop and Mrs Kyndley’s kitchen.
- Normal milk can be purchased at Teashop, CN Cafe and Knapford Station Café.
- You can heat baby food at any of the following food places: CN Cafe, Teashop, Chicken Diner, Safari Pizza and Pasta, Burger Kitchen, Mrs Kyndley’s Kitchen, Knapford Station Café and Crankey’s Kiosk.
Manned by qualified staff which is located in the centre of the park. Situated next to the 4D Cinema in Central Plaza.
Misplaced your property? It may have already been handed in to Guest Services so be sure to check in with the team before you leave the park.
We have cash points located in Guest Services, the Thomas Land shop, First and Last Coffee stop and in the hotel. These cash points will charge £1.50 for each transaction.
- Lost children will be taken to Guest Services (opposite the Bounty Pirate Ship) where they will be looked after by the Guest Services staff until they are re-united with their parents.
- Free child ID stickers are available from Guest Services. Simply pop your mobile number on the sticker and stick it to the back of your child. Tell your child that if they get lost they can approach a member of staff, who will take the child to Guest Services.
No Smoking Policy
We are obliged to enforce the no smoking law which forbids smoking in covered areas. This includes toilets, restaurants, shops and queue lines and the whole of Thomas Land.
Health and Safety Information Pack
Please click here to view our safety information pack. Please note that scooters are not allowed to be ridden within the park. Please note that the general public are not allowed to use Go Pro cameras on any ride.
As a member of the British Association of Leisure Parks, Piers and Attractions (BALPPA), we welcome visits by guests with additional needs. All of our rides have information boards located at their entrance, providing guests with information about the ride to allow guests to decide whether or not a ride is suitable for them and members of their party.
Certain rides and attractions in our Park can be physically demanding and whilst we will do everything we can to accommodate our guests, there may be times when we have to refuse admission to a ride in order to guarantee the safety of our guests and/or our team members. Our Ride Hosts are available to offer support and will do everything they can to help guests access a ride and to ensure that health and safety is maintained at all times.
BRAND NEW ACCESSIBLE TOILETS AND CHANGING ROOM
Here at Drayton Manor Park we are dedicated to ensuring all of our guests feel supported and catered for. Therefore, we have installed a brand new Hoist Room.
This brand new room consists of a toilet, a wash hand basin, a shower, a hydraulic bed and a hoist. Most importantly the room is spacious enough to provide ample room for carers and is located behind the First Aid department. The electronic hoist is easy to use with a foot pedal to pump it up to its maximum level above waist height. Tarmac has been laid out the back to make access to the room more easily accessible and wheel chair friendly. All the relevant support bars as well as an emergency call rope have been installed to ensure users are safe at all times.
Please note: Customers are asked to bring your own sling.
Access to Rides
We recognise that for some guests, accessing a ride via a conventional queue line can be challenging, either due to mobility issues or for example as a result of difficulties with everyday social interaction. For guests who are unable to enter a ride in the usual way, we do offer Access Bands which allow access to a ride via an alternative route (please note that this facility might not be available on all rides).
Access Bands allow the guest who is unable to use the conventional queue line to enter a ride via the ride’s exit gate.
Please note this is not a fast track pass, it is for ease of access only; PLEASE KEEP IN MIND THERE WILL STILL BE AN ELEMENT OF QUEUING.
In addition, up to 4 carers of the guest’s party will be entitled to accompany the wearer of the Access Band onto a ride. A Carer Card will be issued alongside the Access Band allowing access for up to 5 people to a maximum of 10 rides in any one day.
We do restrict the use of Access Bands to those guests who are unable to use the conventional queueing system only. It is important that we carefully manage the issuing and use of Access Bands to ensure that the number of people using ride exit gates is kept to a minimum, to help guests that have no alternative but to access a ride using this facility.
Telephone: 01827 287979
Stormforce 10 and Shockwave
Guests wishing to ride Stormforce 10 and Shockwave will need to be sufficiently mobile to be able to access and exit the rides using the stairs. Both rides operate at height and in the event of an evacuation we would need to ensure that all guests are able to safely exit the ride.
Guests who have a disability or other condition that might affect them accessing the conventional queue lines will be required to produce one of the following to enable our Guest Services team to issue an Access Band and accompanying Carer Card:
- Confirmation of receipt of Disability Living Allowance
- An Attendance Allowance award letter confirming receipt of the higher rate mobility component
- A current and valid Blue Badge (parking concession for the disabled)
- A letter of diagnosis from a GP or Hospital Consultant (presented on headed paper)
(Equivalent documentation from guests visiting from outside the UK will also be accepted)
Please note that Access Bands are not automatically issued to guests with a disability, but instead are offered to guests with disabilities that would make using a conventional queue line difficult. Unfortunately, we are unable to offer Access Bands to guests with disabilities who are able to access rides via the standard queue line.
The provision of any special access facilities is entirely at the discretion of Drayton Manor Theme Park.
Telephone: 01827 287979
Eat and Drink
Whether your stomach is rumbling for a snack, lunch or even dinner our delicious meals, sweet treats and refreshing drinks will keep your energy up all day long.
Drayton Manor Meal Deals
Family Meal Deals from £22.00
Kids Packs from £4.45
Only available at selected outlets
Bite into one of our juicy locally sourced, handmade burgers from our rustic Burger Kitchen. With prices starting from £5.25 for a children's meal.
Safari Pizza & Pasta
Visit our rainforest themed restaurant which will drive you koo-koo for pizza and pasta. Feel like you are in the wild with moving jungle friends and sounds.
Eat, drink, enjoy
Enjoy delicious sandwiches, cakes and soft drinks in a relaxed cafe environment.
Fish & Chips
Be transported to the seaside as you enjoy freshly battered fish and chips from our very own Fish and Chip Shop.
Are you a lover of all things chicken? Tuck into our delicious meals and snacks from our Chicken Diner.
Sodor Coffee Shop
Arrive into Sodor Airport for refreshments in our retro style coffee shop. Enjoy tea, coffee and cake plus more before you depart for lots of fun in Thomas Land.
Take a seat under our huge outdoor canopy and tuck into one of our homemade pies and pasties, made fresh using locally sourced ingredients and free-range meat.
The Tea Shop
Enjoy our authentic Tea Shop with tempting hot and cold homemade snacks. Grab a seat under our outdoor canopy, the perfect place to relax.
The George and dragon
Let the kids run wild in the park as you take a relaxing break in The George and Dragon beer garden with a pint or two!
Knapford Station Café
Located in the heart of Thomas Land, stop off for a tasty treat before reuniting with Thomas & Friends™.
We have even more food kiosks dotted across the park and zoo so make sure to grab an ice cream, doughnut, hotdog or slush for something quick on the go.
Guests must make staff aware of any dietary requirements at the point of ordering. We follow strict hygiene practices in our outlets but due to the presence of allergenic ingredients in some products, there is a small possibility that allergen traces may be found in any food item.
OTHER DIETARY OPTIONS
Soya milk is available from Sodor Airport Café.
GLUTEN FREE OPTIONS
|Quarter pounder burger or cheeseburger on a gluten-free bun||Burger Kitchen|
|Jacket potatoes with: beans/ cheese/ tuna mayo||The Teashop|
|Various options upon request||The Grill Inn|
dairy free options
|Beef burger without cheese. Please request to have no cheese upon ordering, Spicy Fillet Chicken Burger*, Veggie Burger*, Fish Fingers* Fries*||Burger Kitchen|
Popcorn chicken*, Chicken wings and drummets*, Veggie burger*, Fish fingers*, Onion rings*, Curly fries*, Beans, Coleslaw
Battered Fish and Chips*, Battered Sausage*, Battered potato scallop and beans*, Mushy peas, curry sauce and gravy
|Boathouse Chip Shop|
Bacon bap, Sausage bap, Hash browns* ( breakfast item served until 11am). Ham bap with no butter, please request no butter upon ordering. Pre packed sandwiches (allergen information available on packaging)
Tomato and meatball pasta, Tomato pasta, Beans and Coleslaw, Wedges*
Safari Pizza and Pasta
Ham bap with no butter, please request no butter upon ordering, a limited selection of pre-packaged cake bars from supplier 'Honeybuns' who specialise in producing gluten dairy free cakes and biscuits.
Sodor Airport, Mrs Kyndley’s and Knapford Station Café
* We are unable to guarantee the absence of any particular allergen in any of our fried foods due to allergen cross-contamination during the oil filtering process. We also cook some items together in the same fryer. There is a small chance that foods may come in contact with one another during preparation. Although efforts are made to avoid cross-contact of allergens, we cannot guarantee that this will not occur.
Full allergen information is available at every catering outlet either on display or behind the till our staff will be happy to assist your dietary requirements.
|Chicken Burger, Chicken Strips, Chicken Wrap, Chicken Fillet Bites, Curly Fries, Fish Fingers, Veggie Burger, Onion Rings, Beans, Sweet Chilli Sauce, Mayonnaise, BBQ Sauce||
|Chicken Burger, Chicken Fillet Bites, Veggie Burger, Fish Fingers, Fries||Burger Kitchen|
|Cheese and Tomato Pizza, Veggie Pizza, Potato Wedges, Coleslaw, Beans, Tomato Pasta, Garlic Bread, Garlic and Cheese Bread||Safari Pizza & Pasta|
|Waffle Cone, Strawberry Ice Cream, Chocolate Ice Cream, Mint Choc Chip Ice Cream, Chocolate Sauce, Strawberry Sauce, Toffee Sauce, Cadbury Flake, Cream, Chocolate Sugar Strands||AJ's Ice Cream Parlour|
|Cheese and Mushroom Toastie, Cheese and Tomato Toastie, Cheese Salad Roll, Hot Cross Bun, Various Cakes||Sodor Airport|
|Cheese and Onion Panini, Cheese and Tomato Panini, Cheese and Tomato Baguette, Cheese and Spring Onion Slice, Various Cakes||Mrs Kyndleys Café|
|Cheese and Onion Panini, Cheese and Tomato Panini, Cheese and Tomato / Cheese Salad Baguette, Cheese and Spring Onion Slice, Angelito Ice Cream, Various Cakes||Knapford Station|
|All Slush Flavours||Ice Station|
|Waffle Cone, Strawberry Ice Cream, Chocolate Ice Cream, Mint Choc Chip Ice Cream, Chocolate Sauce, Strawberry Sauce, Toffee Sauce, Cadbury Flake, Cream, Chocolate Sugar Strands||Maelstrom Kiosk|
|Doughnuts, Ice Cream and Flake, Various Ice Cream Sauces, Waffles||Fun Foods|
|Jacket Potato with Tuna Mayo, Cheese or Beans, Beans on Toast, Buttered Toast, Cheese Salad Baguette, Various Cakes||The Teashop|
|Cheese and Onion Pie, Mediterranean Veg Pie, Mash, Mushy Peas, Garden Peas, Various Cakes||Humble Pies|
Souvenirs for all the family, with licensed products featuring Marvel, Frozen and Emoji.
A fantastic range of items including Soft toys, Stationery and Pocket Money toys.
Sweets and Treats
Our Sweet shop features family favourites like pick 'n' mix, flavoured rock, Popcorn and candy Floss and ice-cold slush.
Surf Shack Shop
Located next to Stormforce 10, this shop has Drayton Manor Park branded clothing, posters and accessories. Don't forget to purchase your splash Mac!
Gift Box (Main Entrance)
Last stop for gifts on your way home featuring exclusive Thomas Land products, Drayton Manor souvenirs, soft toys and also the place to pick up a clearance bargain or two.
Thomas Land Shop
The largest Thomas the Tank engine shop in Europe featuring a wide range of toys, clothing and accessories exclusive to Drayton Manor Theme Park featuring Thomas and Friends™.
Sodor Sweets Shop
Wide range of sweets for all the family ideal for when you need to recharge your batteries.
An exclusive range of gifts, perfect for giving.
If you want to take your Drayton memories home don't forget to purchase a ride photo!
We take photos on the following rides-
- Troublesome Trucks
- Sodor Classic Cars
We also have an amazing Green screen located at the exit of our Winston Whistle Stop Tour, this can also be accessed from the Thomas Land Shop by going up the ramp at the back of the shop to upstairs.
Roaming Photography – this can include photos in your carriage whilst in Knapford Station, photos with the Fat Controller and his fungineers or a family/group photo.
You can also become Thomas’ very own driver and purchase a Train Driver's Licence. Or why not have Harold, Rosie or other favourites, collect them all!
All our ride Photos include FREE digital download - Click here to download yours now
£20 for 4 photos from any participating ride
VIP photoshoot with Thomas the Tank Engine
Meet Thomas the Tank Engine and capture the memory to cherish forever.
For just £10 you will receive two 8x6 photographs. This experience is available for a maximum of six people.
This photo opportunity is available from 9:30am-10:15am every weekend during term time. It is then available every morning on days the park is open during Staffordshire school holidays.
Please be aware that this experience is subject to availability and weather dependent.
Our Camping and Caravanning site is in a convenient location with on-site facilities;
90 pitches in a site next to the park
Children’s play area
Glamping with already set-up tents available through ReadyCamp*
Parent and Baby Room
Drayton Manor has teamed up with the Camping and Caravanning Club, which now operates our campsite.
Become a Camping & Caravanning Club member to receive discount on campsite bookings. For more information, prices or to book please follow the following link:
Call: 01827 260617
*Terms & Conditions for for Glamping
- Friday minimum 3 night booking
- Monday minimum 4 night booking
- 7 and 14 night bookings for Friday and Saturdays ONLY
- 10 night bookings commence Friday ONLY
Bookings for up to 6 people (Maximum 4 adults). No pets allowed.
Arrivals between 3pm and 6pm – Checkout before 11am.
- Between rides, don’t forget to visit our live shows which take place during the day in the six week holiday period.
- Nobody under the age of 12 years will be admitted to the park unless they are accompanied by an adult who is 18 years or over.
- Restaurants will get busy between 12 – 2pm, so if you can plan to eat earlier or later, the catering outlets are likely to be quieter. That way you can be doing things whilst others are eating.
- Brought your own food? We have plenty of benches and areas for you to use throughout the park.
- Our Zoo is a fantastic place to visit and is home to a wide variety of rare and endangered species. Make sure you find time to bring your little monkeys to see ours.
- If you are planning on bringing a camera to remember your day, please note that the general public are not allowed to use Go Pro cameras on any ride.
- Before going on one of our water rides, why not buy a splash mac from one of our shops?
- Thomas's friend Spencer has his very own activity park (outdoor play area) which is located in the zoo next to Farmer McColls Farm. You can get to this by walking through the zoo or by hopping on board Thomas, Rosie or Percy from Thomas Land.
- Make your day more memorable by taking home some ride photography or by making a visit to our souvenir shops.
- On hot days, please make sure that you all keep hydrated and don’t forget to apply that sunscreen. Sunscreen can be purchased in all shops around the park.
- Click here to view our Park Regulations.
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