Useful Info

Facilities

Facilities

We want to make sure your day runs as smoothly as possible and not just through all those twists and turns. Check out all the facilities we have to offer.

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Map

Please click here to view the map of the park.

Park Brochure

Wheelchair and Children's Buggy Hire

Wheelchairs and children’s buggies are available from our wheelchair and buggy hire station at the main entrance on a first come, first serve basis. Please note that a hire charge of £10 applies and a cash deposit of £10 is required per wheelchair/buggy. Pre-booking is advised as all rentals are on a first come - first served basis. You can pre-book by calling 0844 472 1950*. (all pre-bookings must be paid in advance by card).

Nursing Mums and Baby Changing

Nursing Mothers and Baby Changing facilities are located in Thomas Land (which has a private cubicle available for nursing mothers), The Grill Inn, opposite the Safari Pizza and Pasta and by the big wheel. Baby changing facilities can be found in all of our toilet facilities. Nappies and other essential baby care items can be purchased from the Toy Shop which is conveniently located in the centre of the park.

Baby Food

  • Baby food can be purchased from Teashop, Knapford Station Café, First and Last coffee stop and Mrs Kyndley’s kitchen.
  • Normal milk can be purchased at Teashop, CN Cafe and Knapford Station Café.
  • You can heat baby food at any of the following food places: CN Cafe, Teashop, Chicken Diner, Safari Pizza and Pasta, Burger Kitchen, Mrs Kyndley’s Kitchen, Knapford Station Café and Crankey’s Kiosk.

first aid

Manned by qualified staff which is located in the centre of the park. Situated next to the 4D Cinema in Central Plaza.

Lost Property

Misplaced your property? It may have already been handed in to Guest Services so be sure to checkin with the team before you leave the park.

Personal Belonging Storage

We strongly recommend you use our storage facility as loose items cannot be taken onto the rides. These are charged lockers situated beside Emily's Adventure Play.

  Small Medium Large
Up to 2 Hours £1.00 £1.50 £2.00
2-4 Hours £1.50 £2.50 £3.50
All day £2.50 £4.00 £6.00

Cash points

We have cash points located in Guest Services, the Thomas Land shop, First and Last Coffee stop and in the hotel. These cash points will charge £1.00 for each transaction.

Lost Children

  • Lost children will be taken to Guest Services (opposite the Bounty Pirate Ship) where they will be looked after by the Guest Services staff until they are re-united with their parents.
  • Free child ID stickers are available from Guest Services. Simply pop your mobile number on the sticker and stick it to the back of your child. Tell your child that if they get lost they can approach a member of staff, who will take the child to Guest Services.

No Smoking Policy 

We are obliged to enforce the no smoking law which forbids smoking in covered areas. This includes toilets, restaurants, shops and queue lines and the whole of Thomas Land. 

Health and Safety Information Pack

Please click here to view our safety information pack. 

Guests with Additional Needs

Guests with Additional Needs

We do everything we can to accommodate specific requirements.

 

 

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As a member of the British Association of Leisure Parks, Piers and Attractions (BALPPA), we welcome visits by guests with additional needs. All of our rides have information boards located at their entrance, providing guests with information about the ride to allow guests to decide whether or not a ride is suitable for them and members of their party.

Certain rides and attractions in our Park can be physically demanding and whilst we will do everything we can to accommodate our guests, there may be times when we have to refuse admission to a ride in order to guarantee the safety of our guests and/or our team members. Our Ride Hosts are available to offer support and will do everything they can to help guests access a ride and to ensure that health and safety is maintained at all times.

BRAND NEW ACCESSIBLE TOILETS AND CHANGING ROOM

Here at Drayton Manor Park we are dedicated to ensuring all of our guests feel supported and catered for. Therefore, we have installed a brand new Hoist Room. 

This brand new room consists of a toilet, a wash hand basin, a shower, a hydraulic bed and a hoist. Most importantly the room is spacious enough to provide ample room for carers and is located behind the First Aid department. The electronic hoist is easy to use with a foot pedal to pump it up to its maximum level above waist height. Tarmac has been laid out the back to make access to the room more easily accessible and wheel chair friendly. All the relevant support bars as well as an emergency call rope have been installed to ensure users are safe at all times. 

Access to Rides

We recognise that for some guests, accessing a ride via a conventional queue line can be challenging, either due to mobility issues or for example as a result of difficulties with everyday social interaction. For guests who are unable to enter a ride in the usual way, we do offer Access Bands which allow access to a ride via an alternative route (please note that this facility might not be available on all rides).

Access Bands allow the guest who is unable to use the conventional queue line to enter a ride via the ride’s exit gate. In addition, up to 4 members of the guest’s party will be entitled to accompany the wearer of the Access Band onto a ride. A Carer Card will be issued alongside the Access Band allowing access for up to 5 people to a maximum of 10 rides in any one day.

We do restrict the use of Access Bands to those guests who are unable to use the conventional queueing system only. It is important that we carefully manage the issuing and use of Access Bands to ensure that the number of people using ride exit gates is kept to a minimum, to help guests that have no alternative but to access a ride using this facility.

Click here for terms and conditions and to have a look at one of our carer cards.

Click here for our access guide.

Telephone: 01827 287979     

Email: guestservices@draytonmanor.co.uk

Important Information

Stormforce 10 and Shockwave 

Guests wishing to ride Stormforce 10 and Shockwave will need to be sufficiently mobile to be able to access and exit the rides using the stairs. Both rides operate at height and in the event of an evacuation we would need to ensure that all guests are able to safely exit the ride.

Eligibility

Guests who have a disability or other condition that might affect them accessing the conventional queue lines will be required to produce one of the following (along with valid photographic ID for the named recipient) to enable our Guest Services team to issue an Access Band and accompanying Carer Card:

  • Confirmation of receipt of Disability Living Allowance
  • An Attendance Allowance award letter confirming receipt of the higher rate mobility component
  • A current and valid Blue Badge (parking concession for the disabled)
  • A letter of diagnosis from a GP or Hospital Consultant (presented on headed paper)

(Equivalent documentation from guests visiting from outside the UK will also be accepted)

Please note that Access Bands are not automatically issued to guests with a disability, but instead are offered to guests with disabilities that would make using a conventional queue line difficult.  Unfortunately, we are unable to offer Access Bands to guests with disabilities who are able to access rides via the standard queue line.

The provision of any special access facilities is entirely at the discretion of Drayton Manor Theme Park. 

Telephone: 01827 287979

Email: guestservices@draytonmanor.co.uk

brand new accessible toilets and changing room

Here at Drayton Manor Park we are dedicated to ensuring all of our guests feel supported and catered for. Therefore, we have installed a brand new accessible changing room and toilet. 

This brand new room consists of a toilet, a wash hand basin, a shower, a hydraulic bed and a hoist. Most importantly the room is spacious enough to provide ample room for carers and is located behind the First Aid department. The electronic hoist is easy to use with a foot pedal to pump it up to its maximum level above waist height. Tarmac has been laid out the back to make access to the room more easily accessible and wheel chair friendly. All the relevant support bars as well as an emergency call rope have been installed to ensure users are safe at all times. 

 

Eat and Drink

Eat and Drink

Whether your stomach is rumbling for a snack, lunch or even dinner our delicious meals, sweet treats and refreshing drinks will keep your energy up all day long.

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Burger Kitchen - Drayton Manor

Drayton Manor Meal Deals

Family Meal Deals from £22.00
Kids Packs - £3.95

Burger Kitchen

Bite into one of our juicy locally sourced, handmade burgers from our rustic Burger Kitchen.

Safari Pizza & Pasta

Visit our rainforest themed restaurant which will drive you koo-koo for pizza and pasta.  Feel like you are in the wild with moving jungle friends and sounds.

CN Café

Tempt the kids with Cartoon Network whilst enjoying their lunch in our American style diner with comfortable booth seating areas.

Fish & Chips

Be transported to the seaside as you enjoy freshly battered fish and chips from our very own Fish and Chip Shop.


 

Chicken Diner

Are you a lover of all things chicken. Tuck into our delicious meals and snacks from our Chicken Diner.

Sodor Coffee Shop

Arrive into Sodor Airport for refreshments in our retro style coffee shop.  Enjoy tea, coffee and cake plus more before you depart for lots of fun in Thomas Land.

Humble Pies

Take a seat under our huge outdoor canopy and tuck into one of our homemade pies and pasties, made fresh using locally sourced ingredients and free-range meat.

The Tea Shop

Enjoy our authentic Tea Shop with tempting hot and cold homemade snacks. Grab a seat under our outdoor canopy, the perfect place to relax.

Excali-Bar

Let the kids run wild in the park as you take a relaxing break in Excali-Bar beer garden with a pint or two!

Knapford Station Café

Located in the heart of Thomas Land, stop off for a tasty treat before reuniting with Thomas & Friends™.

Plus...

We have even more food kiosks dotted across the park and zoo so make sure to grab an ice cream, donut, hotdog or slush for something quick on the go.

Don’t forget to try our family restaurant, The Grill Inn – nothing could be simpler or more delicious.  Make sure to check out our new smokehouse menu.

Gluten Free options

Guests must make staff aware of any dietry requirements at the point of ordering. We follow strict hygiene practices in our outlets but due to the presence of allergenic ingredients in some products there is a small possibility that allergen traces may be found in any food item.

Food Item Outlet
Quarter pounder burger or cheeseburger on a gluten free bun Burger Kitchen
Jacket potatoes with: coleslaw/ beans/ cheese/ tuna mayo/ sweetcorn The Teashop
Various options upon request  The Grill Inn

HALAL OPTIONS

Food Item Outlet
Chicken Burger, Chicken Strips, Chicken Wrap, Chicken Fillet Bites, Curly Fries, Fish Fingers, Veggie Burger, Onion Rings, Beans, Sweet Chilli Sauce, Mayonnaise, BBQ Sauce

Chicken Diner                                                

Chicken Burger, Chicken Fillet Bites, Veggie Burger, Fish Fingers, Fries Burger Kitchen
Large and Small Cod, Cheese and Onion Pie, Chips, Mushy Peas  Chip Shop
Cheese and Tomato Pizza, Veggie Pizza, Potato Wedges, Coleslaw, Beans, Tomato Pasta, Garlic Bread, Garlic and Cheese Bread  Safari Pizza & Pasta
Waffle Cone, Strawberry Ice Cream, Chocolate Ice Cream, Mint Choc Chip Ice Cream, Chocolate Sauce, Strawberry Sauce, Toffee Sauce, Cadbury Flake, Cream, Chocolate Sugar Strands  AJ's Ice Cream Parlour
Cheese and Tomato Panini, Cheese and Onion Panini, Cheese Salad Baguette, Kids Cheese Bap with Kids Meal Deal, Chips, Various Cakes Cartoon Network Café
Cheese and Mushroom Toastie, Cheese and Tomato Toastie, Cheese Salad Roll, Butter Croissant and Jam, Almond Croissant, Pan Au Chocolate, Hot Cross Bun, Various Cakes Sodor Airport
Cheese and Onion Panini, Cheese and Tomato Panini, Cheese and Tomato Baguette, Cheese and Spring Onion Slice, Various Cakes   Mrs Kyndleys Café
Cheese and Onion Panini, Cheese and Tomato Panini, Cheese and Tomato / Cheese Salad Baguette, Cheese and Spring Onion Slice, Angelito Ice Cream, Various Cakes  Knapford Station
All Slush Flavours Ice Station
Waffle Cone, Strawberry Ice Cream, Chocolate Ice Cream, Mint Choc Chip Ice Cream, Chocolate Sauce, Strawberry Sauce, Toffee Sauce, Cadbury Flake, Cream, Chocolate Sugar Strands  Maelstrom Kiosk
Slush, Hot Chocolate and Cream, Black Coffee, Latte, Cappuccino, White Coffee Ben 10
Doughnuts, Ice Cream and Flake, Various Ice Cream Sauces, Waffles Fun Foods
Jacket Potato with Tuna Mayo, Cheese or Beans, Beans on Toast, Buttered Toast, Cheese Salad Baguette, Various Cakes  The Teashop
Cheese and Onion Pie, Mediterranean Veg Pie, Mash, Mushy Peas, Garden Peas, Various Cakes  Humble Pies

 

Retail

Retail

See all of our retail and ride photography information below! 

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Retail Outlets

Cartoon Network Shop 

Cartoon Network channel branded shop with exclusive merchandise featuring Ben 10.

Toy Shop 
A range of age specific toys featuring a wide range of stationery, books and soft toys.

Sweets and Treats 
Traditional sweet shop featuring family favourites like pick 'n' mix, flavoured rock and ice-cold slush.

Surf Shack Shop
Surf Shack themed shop featuring Drayton Manor Park branded clothing, posters and accessories.

Gift Shop 
Last stop for gifts on your way home featuring exclusive Thomas the Tank engine and Peppa Pig merchandise.

Thomas Land Shop 
The largest Thomas the Tank engine shop in the world featuring a wide range of toys, clothing and accessories exclusive to Drayton Manor Theme Park featuring Thomas and Friends™.

Sodor Sweets Shop
Wide range of sweets for all the family ideal for when you need to recharge your batteries.

Hotel Shop 
An exclusive range of gifts, perfect for giving.


BUY YOUR BRAND NEW RORY THE LION TOY FOR JUST £8! 

 

 Availabile from Toyshop, Cartoon Network Gift Shop and the Drayton Manor  Hotel shop. 

 

 


If you want to take your Drayton memories home don't forget to purchase a ride photo!

We take photos on the following rides-
Stormforce
Shockwave
G-force
Splash Canyon
Apocalypse
Troublesome Trucks
Sodor Classic Cars
Ben 10

All our ride Photo's include FREE digital download - Click here to download yours now
Picsolve

We also have an amazing Green screen located at the exit of our Winston Whistle stop Tour, this can also be accessed from the Thomas Land Shop by going up the ramp at the back of the shop to upstairs.

If you feel like doing something extra special we also offer VIP experiences on the Thomas train at peak times and on Saturday's and Sunday's from 9:30am to10:20am.  For just £10 you will receive two extra special photographs.  Please note that this is subject to availability and weather dependant.

 

Product Price
Photo Pass (any 4 photos)                                                                                                        £20.00
Photograph £8.00
Photo, Keyring and Magnet Any 2 for £12.00
Keyring £8.00
Magnet £8.00
Snow Globe (Thomas Land only)  £10.00
Glitter Block £12.00
Thomas Land Offical Driving Licence including Thomas Land Lanyard £10.00
Thomas Land Offical Driving Licence £8.00
Additional Thomas Land Lanyards £2.00

 

Thomas Land Souvenir Photo Book
Product Price
Photo Book*

£5.00

*Ride photographs sold separately

Photographs available on the following rides in Thomas Land:

  • Winston’s whistle stop tour
  • Sodor Cars
  • Troublesome Trucks
  • Driving Licence - Purchase your very own Driving Licence and choose your favourite engine from our classic search and rescue engines 
Camping and Caravanning

Camping and Caravanning

Stay at Drayton Manor's very own Camping and Caravan site.

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Our Camping and Caravanning site is in a convenient location with on-site facilities;

90 pitches in a site next to the park
Family-friendly campsite
Children’s play area
Wi-Fi
Glamping with already set-up tents available through ReadyCamp
Toilets
Parent and Baby Room
Showers
Elsen Points
Security

Drayton Manor has teamed up with the Camping and Caravanning Club, which now operates our campsite.
Become a Camping & Caravanning Club member to receive discount on campsite bookings. For more information, prices or to book please follow the following link:

www.campingandcaravanningclub.co.uk/draytonmanor

Call: 01827 260617

Useful Tips

Useful Tips

Check out our useful tips for your visit to Drayton Manor Park. 

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  • Between rides don’t forget to visit our live shows which take place during the day in the six week holiday period.
  • Nobody under the age of 12 years will be admitted to the park unless they are accompanied by an adult who is 18 years or over.
  • Restaurants will get busy between 12 – 2pm, so if you can plan to eat earlier or later. That way you can be doing things whilst others are eating.
  • Brought your own food? We have plenty of benches and areas for you to use throughout the park.
  • Our Zoo is a fantastic place to visit and is home to a wide variety of rare and endangered species. Make sure you find time to bring your little monkeys to see ours.
  • Before going on one of our water rides why not buy a splash mac from one of our shops. 
  • Thomas's friend Spencer has his very own activity park (outdoor play area) which is located in the zoo next to Farmer McColls Farm. You can get to this by walking through the zoo or by hopping on board Thomas or Percy from Thomas Land.
  • Make your day more memorable by taking home some ride photography or by making a visit to our souvenir shops.
  • On hot days please make sure that you all keep hydrated and don’t forget to apply that sunscreen.  Sunscreen can be purchased in all shops around the park.

If you have a useful tip you would like to share please email: marketing@draytonmanor.co.uk